Collision Truck Center
Effective Date: April 1, 2026
14201 Washington St, Unit 404, Woodstock, IL 60098
Website: www.collisiontruckcenter.com
1. Introduction
Collision Truck Center (“Company,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and share information when you visit our website, interact with our services, or respond to our online advertising campaigns, including campaigns run on Meta (Facebook/Instagram), TikTok, Google Ads, and other platforms.
By using our website or services, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
2.1 Information You Provide Directly
- Name, email address, phone number, and other contact information
- Details submitted via contact forms, service requests, quotes, or other communications
2.2 Automatically Collected Information
- IP address, browser type, device type, operating system
- Pages visited, time spent on pages, and navigation paths
- Cookies, tracking pixels, and similar technologies
2.3 Information from Third-Party Services
- Data collected through platforms like Meta Pixel, TikTok Pixel, Google Analytics, and other advertising/tracking tools
- Interaction with our ads, including click-throughs and conversions
3. How We Use Your Information
We use the information we collect for purposes including:
- To provide, operate, and improve our website and services
- To respond to inquiries and provide customer support
- To send you service updates, promotional messages, and offers
- To personalize your website experience and marketing communications
- To analyze website traffic and user behavior using tools like Google Analytics and Google Tag Manager
- To run advertising campaigns, track conversions, and optimize ads on platforms such as Meta, TikTok, and Google Ads
4. Cookies and Tracking Technologies
Our website uses cookies and tracking technologies to enhance functionality, analyze usage, and deliver relevant advertising.
4.1 Types of Cookies
- Essential Cookies: Required for website operation
- Analytics Cookies: Track user behavior (e.g., Google Analytics)
- Advertising Cookies: Track ad performance and enable retargeting (e.g., Meta Pixel, TikTok Pixel, Google Ads)
- Preference Cookies: Remember your preferences and settings
4.2 Managing Cookies
You may manage or disable cookies via your browser settings. Disabling certain cookies may reduce website functionality.
You may also opt out of interest-based advertising:
- Google: adssettings.google.com
- Meta: facebook.com/settings/ads
- TikTok: Settings > Privacy > Ads
- Network Advertising Initiative: optout.networkadvertising.org
5. How We Share Your Information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the website, process data, and run advertising campaigns
- Advertising platforms like Meta, TikTok, and Google for tracking, retargeting, and analytics purposes
- Legal authorities when required by law or to protect our rights
6. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information.
However, no website or data transmission can be guaranteed 100% secure. You acknowledge that transmission of information over the Internet is at your own risk.
7. Data Retention
We retain personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or to comply with legal obligations.
8. Your Rights
Depending on your location, you may have the right to:
- Access, correct, or delete personal information we hold about you
- Opt out of marketing communications
- Restrict processing of your information
- Withdraw consent at any time (where applicable)
To exercise these rights, contact us at collisiontruckcenter@gmail.com.
9. Third-Party Services
Our website may include links to third-party sites and integrate third-party services:
- Meta Pixel, TikTok Pixel, Google Ads, Google Analytics, and other advertising/analytics tools
- Social media links, map services, and review platforms
Use of these services is subject to the respective third-party privacy policies. We are not responsible for their practices.
10. Children’s Privacy
Our website is not directed at children under 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child, we will take steps to delete it.
11. Updates to This Policy
We may update this Privacy Policy from time to time. Changes are effective when posted on this page. Your continued use of the website after updates constitutes acceptance of the revised Privacy Policy.
12. Contact Us
For questions about this Privacy Policy or our privacy practices:
Collision Truck Center
14201 Washington St, Unit 404, Woodstock, IL 60098
Email: collisiontruckcenter@gmail.com
Phone: (888) 588-1440
Website: www.collisiontruckcenter.com