Frequently Asked Questions

At Collision Truck Center, we specialize in a full range of repair, painting, sandblasting, and DPF cleaning services for commercial and heavy-duty vehicles. Here’s a breakdown of what we offer:

1. Collision Repair Services
We repair any commercial or heavy-duty vehicles after collisions, including:

Semi-Trucks: All makes and models
Box Trucks: Light to heavy-duty
RVs: From small campers to large motorhomes
Buses: Including school buses, transit buses, and shuttle buses
Fire Trucks: Repair for structural or cosmetic damage
Dump Trucks: Full repair for all types and sizes
Other Commercial Vehicles: Tow trucks, cement trucks, and specialty service trucks

2. Painting Services
Our painting services cover everything from minor parts to full vehicle paint jobs:

Individual Parts: Hood, fairings, bumpers, mirrors, and other detachable parts
Full Trucks: Complete repainting for any heavy-duty or medium-duty truck
Heavy-Duty Equipment: We also handle painting for industrial equipment and machinery

3. Sandblasting Services
We offer sandblasting services for a variety of surfaces across different sectors:

Residential: Metal fixtures, fences, gates, and similar items
Commercial: Building structures, machinery, metal parts, and more
Automotive: Car and truck frames, body parts, wheels, etc.
Marine: Boat hulls, trailers, and other marine equipment

4. DPF Cleaning Services
Semi-Trucks Only: Our DPF (Diesel Particulate Filter) cleaning services are available exclusively for semi-trucks.
After-Treatment Systems: We specialize in cleaning and maintaining after-treatment systems to ensure optimal performance and compliance with emissions standards.

No, we do not offer emergency repair services for trucks.

However, we do provide mobile sandblasting services in the Chicago area, allowing us to come directly to your location for any sandblasting needs.We also offer pickup and delivery services for DPF filters and parts that need painting. This added convenience allows you to focus on your operations while we handle the logistics.

We offer a range of services to keep your truck's aftertreatment system in top shape and prevent costly problems. Here’s what we can do for you:

1. Regular DPF Cleaning:  We perform routine Diesel Particulate Filter (DPF) cleanings to prevent clogging and ensure efficient engine performance.

2. High-Quality Fuel and DEF Solutions: Our team advises on the best quality diesel and Diesel Exhaust Fluid (DEF) to use, minimizing contaminants that could harm your aftertreatment system.

3. Sensor Checks and Replacement: We inspect and replace key sensors (NOx, O2, and temperature sensors) to maintain accurate readings and prevent costly repairs.

4. Engine Tune-Ups: Our team conducts engine tune-ups to reduce soot production, preventing DPF clogs and protecting system components.

5. Minimize Idle Time: We’ll provide tips on reducing excessive idling, which causes more soot buildup and affects system performance.

6. EGR Valve Maintenance: We check and clean your Exhaust Gas Recirculation (EGR) valve, reducing soot and carbon buildup within the aftertreatment system.

7. Regeneration Cycles: We ensure proper regeneration cycles are completed, whether passively or actively, to burn off accumulated soot and maintain optimal performance.

Our comprehensive aftertreatment services and preventive measures keep your system running efficiently, extend its lifespan, and help you stay compliant with emission standards.

Absolutely, we specialize in handling insurance claims for truck repairs. Here’s how we help:

Accurate Estimates: We prepare a comprehensive estimate that details every single damage, ensuring nothing is overlooked.
Negotiation with Your Insurance: We work directly with your insurance company, negotiating on your behalf to secure coverage for all repairs.
OEM Parts Advocacy: We strive to have all parts replaced with OEM (Original Equipment Manufacturer) parts whenever possible.
Expert Guidance: With our deep knowledge of the claims process, we work to prevent any claim denials.
Total Loss Advice: If your truck is likely to be deemed a total loss, we’ll advise you, helping you make an informed decision.
Let us handle the complex insurance process so you can focus on getting your truck back on the road!

If your insurance company only covers used parts, we can work with you to discuss your options. While we strive to use OEM parts for the best quality and performance, we can also source high-quality used parts if necessary. Our team will guide you through the process to ensure your vehicle gets the best possible repair within your insurance coverage.

We use a state-of-the-art 48-foot spray booth and certified technicians with over 6 years of experience, ensuring every repair meets high standards.

Our $0 Deductible Promotion waives up to $1,000 of your deductible for repair jobs totaling $10,000 or more. For repairs of $20,000 or more, we’ll waive up to $2,500. For example, if your repair is estimated at $15,000 with a $1,000 deductible, you won’t pay anything out of pocket!

We handle everything related to DPF filters and aftertreatment systems. This includes diagnostics, uninstalling, cleaning, testing, and reinstalling the DPF filter. If needed, we also replace DPF filters and perform any additional repairs related to the aftertreatment system, such as sensor replacements, One Box replacements, diagnostics, and troubleshooting

We primarily serve customers within a 30-mile radius around East Dundee, IL. Drivers from neighboring areas are always welcome, and we’ll help with any necessary towing arrangements.

While walk-ins are welcome, scheduling an appointment ensures that we can provide a timely and detailed assessment.